Frequently Asked Questions

Your job posting stays live for 30 days. You can extend the listing or archive it anytime from your dashboard.

Yes. Open the job in your dashboard to update the description, salary, or status. Changes publish instantly.

A Talent Community is your own always-on landing page where people join your pool before roles are advertised. You own the members, can message them directly, and competitors can't see them.

Create it from your dashboard, then share the link on your website, email signatures, social channels, and QR codes in-store. Candidates can join in under a minute—no account needed.

Talent Community Pro is included with our Pro plan. It covers your branded page, member database, instant alerts, and print/QR assets.

Once payment is confirmed, your job goes live immediately. You'll get a confirmation email and can manage applications from your dashboard.

Use the Support form or email support@jobsearch.com.au. We respond within one business day (Mon–Fri, 8am–6pm AEST).

Once a job advertisement is published, we don't offer refunds for change of mind or unused listings. If a technical issue prevents your ad from displaying correctly, contact support within 7 days. If a fault is verified, we may re-publish or provide a credit at our discretion.